Knowledgebase

Unfortunately, your information cannot be updated while your order is being processed. You can...

SSL Certificates are available to purchase from Suncoast Hosting through your my account area at...

SFTP is activated if you have SSH access. If not, you need SSH access to be able to& ;use SFTP.

We currently do not have a Client ID system in place. We verify your account via other means.

Details of the Suncoast Hosting plans can be found at: www.suncoasthosting.com.au.

With Suncoast Hosting you can cancel your account at ANYTIME.The easiest way to do this is to...

By accessing https://www.suncoasthosting.com.au/system/login and logging in with your...

When you are placing your order with Suncoast Hosting you are given the option to pay by Credit...

Considering a domain name transfer to Suncoast Hosting from another host or registrar? Simply...

You can update your billing contact information in your billing account by visiting...

You can view all of your personal and billing information in the My Account Area located at...

You can view your invoices by logging into the My Account area located at...

You can log into the My Account area on the Suncoast Hosting website by visiting...

We keep account details in our system for 30 days after a cancellation has taken place, but under...

This message usually appears when you don't have enough funds to cover the cost of the invoice...

If you have forgotten or lost your username or password you can have your hosting welcome email...

As we offer a 60 Day money back guarantee. For further information on this please review the...

Your account can be reactivated by Suncoast Hosting if you cancel it. If you originally cancelled...

You can view our Terms & Conditions by clicking the link in the footer of our website...