Setup Email in Outlook 2019

To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).

  1. Start Outlook.
  2. Open Outlook and select File > Add Account.
  3. In the Info category, click Account Settings, and then click Account Settings in the dropdown.
  4. On the Email tab, click New.
  5. In the Add New Account dialog box and select Mannually Setup Internet Email

Manually setup Internet email

To configure the Internet email account manually, follow these steps in the Add New Account dialog box:
  1. On the next screen, enter your email address, select Advanced options, then check the box for Let me set up my account manually and select Connect.
  2. Click POP or IMAP, and then click Next.
  3. Under User Information , configure the following settings:
    • In the Your Name box, type your full name.
    • In the Email Address box, type your full email address.

  4. Under Server Information, click the kind of email account that you have in the Account Type box. If you select POP3 or IMAP in the Account Type box, configure the following settings:
    • In the Incoming mail server box type: yourdomain.com.au (replace yourdomain.com.au) with your domain name (website address without www.)
    • In the Outgoing mail server (SMTP) box type: yourdomain.com.au (replace yourdomain.com.au) with your domain name (website address without www.)
  5. Under Logon Information, configure the following settings:
    • In the User Name box, type your email address.
    • In the Password box, type the password for that email address.
    • If you want Outlook to remember your email account password, click to select the Remember password check box.
  6. DO NOT TICK Require logon by using Secure Password Authentication (SPA).
  7. Click Test Account Settings. When you click Test Account Settings, the following process occurs:
    • The connectivity of the system to the Internet is confirmed.
    • You are logged on to the SMTP server.
    • You are logged on to the POP3 server.
    • If the POP3 server must be logged on to first, Outlook automatically sets the Log on to incoming mail server before sending mail option.
    • A test message is sent. This message explains any changes that Outlook made to the initial setup.
  8. Click Next, and then click Finish.
  9. If you cannot send an email successfully please click on "More Settings" -> "Outgoing Server" Tab.
  10. Tick "My outgoing server requires authentication".
  11. Click on the "Advanced" tab.
  12. Under outgoing mail server port (SMTP) change the port from 25 to 26.
  13. Click Ok.
  14. Click "Test Accounts Settings".
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