How do I cancel my account ?

With Suncoast Hosting you can cancel your account at ANYTIME.

The easiest way to do this is to email us at accounts@suncoasthosting.com.au.

Please let us know if you have experienced any specific problems with our service and we may be able to solve the issue and save you the hassle of cancelling your hosting account.

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Do you support SFTP?

SFTP is activated if you have SSH access. If not, you need SSH access to be able to& ;use SFTP.

Can I update my information while my order is being processed?

Unfortunately, your information cannot be updated while your order is being processed. You can...

Do we offer SSL certifications ?

SSL Certificates are available to purchase from Suncoast Hosting through your my account area at...

How can I find my client ID?

We currently do not have a Client ID system in place. We verify your account via other means.

How can I find out what my plan includes?

Details of the Suncoast Hosting plans can be found at: www.suncoasthosting.com.au.